Refund policy

We do not accept refunds or returns. Our products are handcrafted and mostly made on orders in small batches. we try to provide best details of our products beforehand.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
Incase your product is damaged you need to update us the same within 6hrs of delivery with pictures and videos. If Your request is valid and approved you will get fresh product against the damaged product. You will also need the receipt or proof of purchase.

European Union 14 day cooling off period
Same policy as for India. 

Refunds
We do not accept refunds or returns. Our products are handcrafted and mostly made on orders in small batches. we try to provide best details of our products beforehand.